Have a question? We are happy to help!

support@leonardlane.com

(855) 912-7807

{monday-friday 9:00am to 5:00pm pst}

 

Returning an item for credit or a refund? Click here to download the return form.

  

Popular FAQs:

What is your return policy?

it is important to us that you love your order! if it is not quite what you expected, we are happy to return it for a different item, or issue a full refund within 30 days of the ship date. your return must be in its original condition and undamaged. if an error occurs on our end, we will remake the piece free of charge or issue a refund.

when will my order arrive?

please give us 24 hours to fill your order, then it will be shipped according shipping to shipping option you selected.

i need my order rushed, can you help?

We work as hard as we can to ship your piece quickly without sacrificing quality. Each piece is handmade and can take up to 14 business days to produce. When your order is shipped, you will receive a confirmation email with tracking info.

I need my order rushed, can you help?

we offer expedited shipping options for every product.

if I have concerns about ordering electronically, can I print my shopping basket page and mail it to you?

yes, you can mail it to:

leonard lane
Attn: Customer Service
1119 Chorro St. San Luis Obispo CA, 93401

For additional FAQs, click here.